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TARIQ BENEZZA
Support Engineer
&
Problems Solver
Team Leader
Excellent customer facing skills.
Ability to be clear & concise when explaining technical concepts to customers.
A positive attitude towards customer service and good communication skills.
M.D in Computer Science
B.D in Computer Science
2005 - University Paris XII
2004 - University Paris XII
tariq.benezza@gmail.com
@tariqbenezza
tariqbenezza
https://www.linkedin.com/in/tariq-benezza
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EXPERIENCE
Senior Technical Support Engineer
SECRET MEDIA
October 2016 - Ongoing
Paris, France
  • Proactively support relationships with customers and partners.
  • Development and delivery of differentiated custom solutions and presentations, including advanced technical concepts to key decision makers to address their business issues and needs.
  • Participate in all appropriate product, sales, procedural training, and certification to acquire and maintain the knowledge necessary to be effective in the position.
Technical Environment
Languages
Javascript
Node.js
Compiler
Haxe
Dev Tools
Command Line
Sublime Text
Bug Tracker
OsTicket
Industrial Workflow
NPM Package Manager
Selenium
SaaS Tools
Browserstack for automated tests
Github
Kibana
ElasticSearch
Solutions Architect
RADIUMONE
October 2015 - October 2016
Paris, France
  • Responsible for the oversight and direction of solution design and take an active, multi-disciplinary governance role on partnership implementation projects.
  • Provide coordination over all other support cases to facilitate a holistic view and interaction with each customer.
  • Research and maintain a deep understanding of current and emerging technologies and solutions to solve business issues.
Technical Environment
Languages
Dev Tools
Team Collaboration
Databases
SaaS Tools
Senior Techncial Support Engineer
TEADS
June 2013 - October 2015
Paris, France
New York, USA
  • Technical and functional expert
  • Helping clients fulfilling their technical needs
  • Providing feedback and key information to the technical and marketing teams.
  • Analyze partner integration requirements and document the proposed integration strategy for project management team to create full functional specifications.
Technical Environment
Languages
Javascript
HTML
CSS
PHP
Java
Dev Tools
Command Line
Sublime Text
Eclipse IDE
Team Collaboration
Jira
Confluence
Databases
MySQL
SaaS Tools
Github
Head of Support & QA
EBUZZING
December 2010 - June 2013
Paris, France
  • Handling requests from internal and external customers for all our advertising formats.
  • Helping customers to implement our formats using our APIs and mobile SDK.
  • Personalized assistance in solving technical issues.
  • Writing user documentations for our French and international teams.
  • Testing and validating the new features of our different platforms.
Technical Environment
Languages
Javascript
HTML
CSS
PHP
Java
Industrial Workflow
Selenium
Databases
MySQL
Team Collaboration
Redmine
Dev Tools
Command Line
Sublime Text
Eclipse IDE
Software Engineer
BEEZIK & BEEAD
December 2009 - December 2010
Paris, France
  • HTML/XHTML, CSS, JavaScript
  • Server/Client side architecture
  • Programming/Coding in Java
  • Database in use : mySQL
Technical Environment
Languages
Javascript
HTML
CSS
PHP
Java
Databases
MySQL
Team Collaboration
Redmine
Dev Tools
Command Line
Sublime Text
Eclipse IDE
Software Engineer
ARES
April 2008 - December 2009
Paris, France
  • HTML/XHTML, CSS, JavaScript
  • Server/Client side architecture
  • Programming/Coding in Java & Delphi 7
  • Databases in use : SQL Server & PostgreSQL
Technical Environment
Languages
Javascript
HTML
CSS
Java
Delphi 7
Databases
SQL Server
PostgreSQL
Team Collaboration
Mantis Bug Tracker
Dev Tools
Command Line
Eclipse IDE
Analyst Programmer
FNAC.COM
April 2006 - April 2008
Paris, France
  • HTML/XHTML, CSS
  • Server/Client side architecture
  • Programming/Coding in C# & ASP.NET
  • Databases in use : SQL Server
Technical Environment
Languages
Javascript
HTML
CSS
Databases
SQL Server
Team Collaboration
Mantis Bug Tracker
Dev Tools
Visual Studio
Tariq is one of the best support I've ever met...
I had the pleasure to work together with Tariq for a year...
Tariq is the key between developers and clients...
Tariq was a very strong asset to RadiumOne...
Highly recommended...
Tariq brought a lot to Teads group in Platform Client Services team...
He is a great asset to any team...
Tariq is a life-saver...




A DAY IN MY LIFE
Karim Ben Aissa
Project Manager
Tariq is one of the best support I've ever met.
Always available, he was in the hard moments my ward in the darkness.
A great help in the redaction of our process he did in a single draft a 360° vision of our perimeter with all picks available..
I gladly recommend him.
Marzia Tagliabue
International Yield Manager
I had the pleasure to work together with Tariq for a year at RadiumOne. He was a great asset for the company and has amazing technical skills in addition to a wide knowledge of the advertising environment. 

Moreover his calm attitude it's very reassuring when you have technical problem to solve. Tariq is always available to lend a hand with a smile on his face and also to teach and explain. I highly recommend him as a professional and as a person.
Jean-Baptiste Richardet
Technical Leader
Tariq is the key between developers and clients. With a strong technical understanding and efficient clients handling skills he is a central asset in the company and a colleague you're happy to work with.
Zineb Bellakhdim
AdTech Consultant
Tariq was a very strong asset to RadiumOne. He is laser-focused, detail oriented and has an excellent knowledge in complex technical topics. Moreover, his understanding of the digital market, customer-oriented approach and willingness to share ideas are definitively his keys strength. It has been an absolute pleasure to work with him, and I would definitely recommend him for a management position.
Laurent Binard
Serial Entrepreneur
Working at Teads, I had the opportunity to appreciate Tariq’s professional skills: analysis and synthesis mind, very good knowledge in terms of ad tech, ability to manage a customer support service and to motivate people. Highly recommended.
Gilles Moncaubeig
Co-Founder & CPO at Teads.tv
Tariq brought a lot to Teads group in Platform Client Services team. He is fully committed when it comes to guarantee internal & external great customer care. He is transparent, very straight to the point and always voluntary to help. He has great technical and communication skills. Tariq is a great asset for a team.
Natalia Rodriguez
Publisher Development
As a professional is very hard to have the opportunity of working with someone like Tariq. When I say that he is one the most liked person in a 600+ company, I'm not exaggerating. He is always willing to help his colleagues regardless of time and to make sure that every issue is resolved. He posses all the qualities for a great leader and colleague: humble, collaborative, AMAZING team player, and extremely knowledgeable in his field. He is a great asset to any team.
Ginna Peña
International business & Marketing professional
Tariq is a life-saver; always willing to find solutions to technical challenges while maintaining a light, positive attitude and doing so in a timely efficient manner despite the time zone differences. He's a pleasure to work with!